BBWS MS

Balai Besar Wilayah Sungai Mesuji Sekampung (BBWSMS) provides an integrated digital information and documentation service for people seeking public information and water-resources data. Its online platform, Sistem Informasi Data Terpadu, enables users to submit data requests and track their progress, making key service steps accessible in one place. The portal also directs visitors to submit complaints and reports, including messages to the head of the agency and reports concerning gratification, and offers links to L.A.P.O.R. Additional services include public satisfaction surveys, a survey on perceptions of corruption, and requests for technical recommendations.

BBWSMS shares guidance on public-information access, including the categories of information made available and the treatment of exempt or confidential information. Its FAQ states that responses to information requests are generally provided within ten working days, with a possible seven-working-day extension. Public information services are free, although applicants may be responsible for copying or recording costs where applicable.