Best Buy is a retailer of consumer electronics, technology, appliances, and related services, with an online store and physical locations offering store pickup and delivery. Its product range includes computers and tablets, TVs and home theater equipment, cell phones, wearables, video games, headphones, cameras, car electronics, smart home devices, and products for the home, office, and fitness. Customers can also shop outlet items, including returned products that Best Buy says are inspected and verified before sale.

The company provides support for orders, shipping, delivery, pickup, returns, exchanges, and price matching. Additional services include expert consultations, appointment scheduling, protection plans, haul-away and recycling, and a trade-in program. Best Buy offers rewards and membership options, financing and payment programs, gift cards, and business purchasing through Best Buy Business. Its website features deals and product recommendations, while account holders can access order tracking and other shopping tools. Best Buy also operates in areas including education and health, and supports marketplace sellers, advertisers, and affiliates. Availability, pricing, and promotional terms may vary.