Bendt Brothers is a CRM and email marketing agency that helps direct-to-consumer and e-commerce brands grow profitably and rely less on paid advertising. Its approach combines data-driven strategy with creative, conversion-focused communications to strengthen customer relationships and increase customer lifetime value. The agency offers integrated CRM services across multiple channels, including email campaigns and automated Klaviyo flows, WhatsApp marketing, printed postcards and mailings, loyalty programs, and subscription models. Rather than treating each channel separately, Bendt Brothers designs coordinated customer touchpoints to encourage repeat purchases and long-term engagement.

The collaboration begins with an introductory conversation, followed by an in-depth CRM audit and a tailored strategy and roadmap. The team then supports implementation and ongoing optimization, staying in contact through Slack and regular calls. Its work can include improving existing Klaviyo setups, building email templates and flows, testing marketing ideas, and helping clients develop retention strategies. Customer testimonials describe improvements in email revenue, deliverability, subscriber growth, customer reviews, and campaign performance.