The site identifies the company at Gewerbering 3 in Unterammergau and provides customer support by phone and email. Its broad catalogue covers clinical, diagnostic, and everyday care products, with categories ranging from rapid diagnostic tests and laboratory equipment to practice supplies and furniture.

Products include microscopes, centrifuges, sampling tools, stethoscopes, examination lights, and weighing and measuring equipment. The range also features bandages, dressings, tapes, wound-care materials, hygiene and disinfection supplies, and ECG and ultrasound products. For hospitals and clinical procedures, betaMed offers syringes, infusion supplies, disposable instruments, gloves, protective clothing, and medication-administration items. Additional categories include incontinence and ostomy care, emergency and ventilation equipment, defibrillators, mobility aids, and homecare products.

The online shop presents new arrivals and popular items, with product listings and prices, and provides information about ordering, shipping, payment, and returns. Customers can register for an account, log in, and subscribe to the newsletter.