BidManager.io is a third-party platform for brokers and shipping companies that manage Copart and IAAI auction accounts and serve customers who want to browse and bid on vehicles. It brings account access, customer activity, bids, invoices, and payments together in a central dashboard, while allowing customers to use assigned accounts without receiving auction passwords. Customers access a BidManager app with a familiar auction experience to search lots and place bids; brokers can control which accounts each customer sees and track activity in real time.

The service includes customer access codes, account and permission management, bid and invoice tracking, purchase histories, and alerts for upcoming or overdue payments. Businesses can set customer bid limits, restrict access to certain vehicles or information, and monitor customer watchlists. Larger operations can use broker management tools to assign accounts and oversee broker and customer activity, while API access supports connections with existing business systems. BidManager offers plans for brokers and companies, with custom pricing and enterprise options, and supports desktop and mobile use, including iOS and Android. It is independent and not affiliated with the auction platforms it supports.