Bigicloud provides web hosting, cloud infrastructure, communications, and streaming services for individuals, businesses, developers, and entrepreneurs. Its offerings include shared hosting for blogs, startups, and growing websites, with options for WordPress, e-commerce, website building, and Laravel. Customers can also choose scalable cloud VPS plans, KVM VPS, dedicated servers, and reseller hosting with white-label tools, including DirectAdmin, cPanel, and WHMCS.

For business communications, Bigicloud offers professional email hosting with custom domains, webmail, spam protection, calendars, and contacts, as well as email marketing server plans featuring dedicated IPs and warm-up tools. Its streaming services help customers launch online TV and radio channels, with live and on-demand streaming and social media publishing features.

The company highlights fast performance, security, DDoS protection, backups, private networking, and global data centers. It advertises uptime guarantees and provides customer support daily from 9:00 to 22:00, with live chat and WhatsApp contact options. Plans start at different price points across its services, and payment methods include PayPal, cards, Paystack, and cryptocurrency.