It brings together more than 2,000 shops, food and drink businesses, and associated service providers, helping residents and visitors discover what the city’s neighbourhoods have to offer. Its online directory organizes businesses by categories such as food, fashion, beauty, home, health, technology, cafés, restaurants, and accommodation, and by commercial areas across Bilbao. Visitors can use the site to find places to shop or eat, check where to park, and explore themed routes and suggested plans.

The platform also highlights local businesses through features on independent shops, specialist bookshops, cafés, and artisan makers. Its news and events section shares updates, activities, and initiatives related to the city and its commercial community. bilbaoDendak offers a gift card and provides information and programmes for businesses, including professional development and Basque-language courses. Through these services, it connects customers with local businesses while supporting the visibility and vitality of Bilbao’s commercial districts.