Bitrix24 is an all-in-one online workspace designed to help businesses manage teams, sales, and everyday operations from one platform. It brings together tools for customer relationship management, collaboration, project work, website creation, and human resources, with free access available to get started.

Its CRM supports lead and deal tracking, contact management, sales pipelines, omnichannel communications, marketing campaigns, invoices, payments, inventory, and sales analytics. Teams can organize work through tasks and projects, using Kanban boards, Gantt charts, Scrum, time tracking, workload reports, and automated workflows. Collaboration features include chats, video calls, online meetings, shared calendars, workgroups, and cloud document storage.

Bitrix24 also offers a website builder, landing pages, online stores, customer forms, and tools for social selling and digital marketing. HR and automation capabilities cover employee profiles, company structure, performance reporting, requests, approvals, and knowledge bases. Its CoPilot AI features assist with tasks such as call summaries, text creation, brainstorming, and website content. Mobile apps, integrations, APIs, and partner services extend the platform across devices and business processes.