Interview

Recognition Doesn’t Live in a Box—Neither Does Awardco

Awardco Old Logo

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Awardco New Logo

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We chatted with Dave Christison, VP of Marketing at Awardco, about how recognition grew—and how the brand had to stretch to keep up.

Can you walk us through the early days of Awardco and how the company has evolved since?

Awardco started over 10 years ago, entering a space that was, frankly, stuck in the past. Employee rewards and recognition had barely evolved—think crystal globes at 5 years, lapel pins at 10. Our founders saw a need for something better.

They built Awardco on two ideas: first, that employees should choose how they're rewarded, and second, that there should be a vast marketplace to support that freedom. What set us apart early on was our partnership with Amazon Business—we were the first to link into their API. That meant employees could earn points and redeem them directly through Amazon’s enormous catalog. No more limited catalogs or dusty trophies.

Awardco partnership with Amazon

Awardco partnership with Amazon

From there, things scaled quickly. We expanded to hundreds of partnerships and offered millions of reward options. What started as service anniversaries evolved into peer-to-peer recognition, non-monetary appreciation, and fully integrated programs that fit right into the tools teams already use.

Teams come to us with engagement challenges. And with Awardco, they’ve seen better performance, improved morale, and the ability to motivate employees across different roles to do their best work.

"Recognition isn’t one-size-fits-all—so we built a system that flexes to every kind of employee."

Recognition platforms are everywhere now—how do you avoid becoming just another perks platform? In a saturated market, what’s the one thing Awardco refuses to compromise on to stay meaningful?

There are two or three things we’ve done differently from day one. First, we built Awardco for the program admin—that HR professional, that team lead, that manager running the show. They're our buyer, and we made sure our platform makes their job easier.

What sets us apart is flexibility and configurability. That might sound intimidating, but we also offer great out-of-the-box options—click-to-create programs, pre-built templates, and more. But if you need optimization or deeper customization, Awardco can scale up. One admin can run hundreds of programs across the organization, all from a single dashboard, with robust reporting tools that show how programs are performing by office, role, or region. We built Awardco for the people behind the programs—because if it’s not easy for them, it won’t work for anyone.

Awardco Logo in early days

Awardco Logo in early days

Second, we live and breathe recognition ourselves—we treat it as a cultural engine, not just a feature. That mindset fuels how we go to market. We partner deeply with companies of all sizes—from SMBs to global enterprises—and offer guidance on how to set up effective programs. It’s a consultative approach, not just software.

We’ve seen organizations using us for everything from peer recognition to sales incentives and performance management. As we continue building, we're leaning into smart data use—AI that helps predict which programs work best for different teams, roles, or even tenure levels.

"Recognition shouldn’t just be a feel-good gesture—it should be a lever for performance, culture, and connection."

Recognition is something deeply personal. With AI entering the space, is there a risk of over-systemizing something that should feel spontaneous?

We’ve been very intentional about this. For example, say I want to recognize someone in my organization today—many people hesitate. They’re not sure what to say, how to write it, or even what’s worth recognizing. Sometimes, they just don’t have the time.

That’s where AI can help. It doesn’t write the recognition for you—but it can guide you with a few prompts, helping the recognizer articulate something genuine. It still feels timely and personal because it comes from them. So no, we’re not fully automating recognition—we’re just removing the friction so it feels easier and more authentic.

Image courtesy by Awardco

Image courtesy by Awardco

We do automate certain milestones—like recognizing someone at 30, 60, or 90 days with points or swag. When you're managing tens of thousands of employees globally, no admin can do all of that manually.

Will those be a bit more generic? Sure. But spot recognitions—peer-to-peer, manager-to-peer—those are still deeply human. We’re just using AI to help surface the opportunity, not replace the sentiment.

Image courtesy by Awardco

Image courtesy by Awardco

Share with us, were there specific goals, challenges, or growth moments that led to the decision to refresh Awardco’s identity?

After more than a decade in space, we were seen—and saw ourselves—as a category disruptor. We weren’t just another rewards company. We were a startup building software that employees actually want to use, with a fresh, modern approach.

So why rebrand now? We’ve grown significantly. We started in the SMB and mid-market space, and while we still serve those customers, in recent years we've moved into global enterprise territory. Some of the biggest companies in the world now rely on Awardco. That growth called for a visual and strategic refresh.

That said, the brand itself was strong. We didn’t want a complete rebrand—especially not a name change. Full rebrands rarely work, and we felt confident in who we already were. What we did want was to elevate and evolve: take our brand to the next level.

Image courtesy by Awardco

Image courtesy by Awardco

Image courtesy by Awardco

Image courtesy by Awardco

We kept the core of the logo but made subtle refinements to the form and font to make it feel more modern and timeless. We expanded our color palette to be more vibrant and distinctive—still bold, but more approachable. We wanted the brand to reflect who we are now: a trusted partner for organizations of all sizes and an enduring business with global reach.

Part of this evolution is about our platform, too. We’re not just powering recognition—we’re building a modular platform that goes beyond classic use cases. Our new product modules can work on their own or blend with recognition to fit broader needs, like performance, incentives, and engagement across different departments.

That’s also why you’ll see modular design elements reflected in our visual branding—they help tell the story of where we’re headed.

Image courtesy by Awardco

Image courtesy by Awardco

Your new color palette marks a bold shift. What inspired the move away from the old visual identity, and how did you approach building a fresher, more human brand?

Our previous palette—black, baby blue, and white—was typical B2B software territory. Safe, familiar. It worked well for a long time, but eventually we had to ask: is this truly accessible? Is it reflective of who we are now?

As a platform rooted in HR tech and employee appreciation, we wanted our identity to feel more human. More alive. The original look didn’t reflect the energy or empathy at the core of what we do. So, we rethought the entire color system.

Image courtesy by Awardco

Image courtesy by Awardco

That meant choosing colors that felt bold and modern, but still approachable. One standout is grapefruit—a more human, emotional tone that speaks to the people we serve. Another is lime green, which acts as a visual call to action. It's lively, unexpected, and helps us stand out without overwhelming the experience. We didn’t want to rely on lifestyle imagery alone. We brought the product front and center—and let color do the emotional work.

We also kept our legacy blue—it’s part of our DNA. We call it “Awardco blue.” It still grounds the brand, but now we have accents that help us tell a bolder, more energetic story.

Image courtesy by Awardco

Image courtesy by Awardco

Awardco with an agency for the rebrand—what did that collaboration look like, and how did you balance agency support with internal work?

We did partner with a local agency here in Utah called Amply—they’re a Webflow agency we’d worked with before. Since our site is built on Webflow, it was important to collaborate with a team who not only understood brand design, but also how that brand would live across the full experience: visual motifs, brand guidelines, and the website.

We worked closely with Amply, hand-in-hand. I’ll be honest—I’m not always a fan of heavy agency involvement in marketing, but for creative processes like this, it’s incredibly valuable. They brought fresh eyes, especially from outside the company, which helped us pressure-test our ideas and keep the execution tight and consistent.

Image courtesy by Awardco

Image courtesy by Awardco

Internally, we kept things lean. We had two Webflow developers who are also talented at design, we added support from our other content designers, and a lead product marketing manager who managed process, deadlines and cross-departmental needs for us. Our own content writers created all of the copy in partnership with others on our team in product marketing. We also tapped a few trusted contractors we’d worked with before, especially for video and other support.

We weren’t afraid to bring in agency help where it made sense, but we stayed scrappy on our side—and we’re proud of that. We delivered ahead of deadlines, and honestly, it was a fun process.

Image courtesy by Awardco

Image courtesy by Awardco

Awardco’s website and product visuals lean into almost puzzle blocks–like layouts. What inspired this choice of recurring motif?

It all comes back to the modular nature of our platform. Awardco isn't just one solution—it’s a growing suite of product modules, and that visual motif reflects how all these different parts can work together. Whether it's two, three, or four distinct use cases, they all live under one roof and ultimately serve a single purpose: driving engagement, performance, and culture.

We wanted that idea—multiple, flexible solutions seamlessly fitting together—to come through in the design. And we think it’s done that really well. The block motif reflects exactly what Awardco is—a modular platform where every piece connects to a bigger picture.”

It also reinforces the idea that we’re not just a point solution with one feature. Each part of the platform complements the others, just like those visual blocks—they’re built to fit, function, and scale together.

Image courtesy by Awardco

Image courtesy by Awardco

What part of the rebrand do you hope will set Awardco apart in the employee recognition space?

For us, it’s about signaling that we’re here to stay. The rebrand—combined with our recent fundraising and unicorn valuation—reflects over a decade of strong momentum. We’ve built something meaningful with over 3,000 customers, and we’re setting ourselves up for the next 10 years and beyond.

We wanted the brand to show that. From the color palette and visual comms to the brand motifs and modular platform—we aimed to build a bold, enduring identity that says: Awardco is a category leader, and we’re not going anywhere.

"We wanted our brand to reflect that mix of bold and innovative, but warm and approachable too."

We looked around and realized a lot of players in this space haven’t evolved—there are platforms that are 20 or 30 years old and still haven’t updated their brand. That’s not us. We wanted to take control of our narrative and push the envelope.

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