Boxer is a retail brand offering customers ways to shop in store and online, with services and initiatives presented through its website. Its shopping options include Shop Online and Bulk Online, alongside promotions, competitions, and Boxer eCoupons that help customers explore current offers. The site also features a Money Kiosk and lists additional services such as airtime and data, Lotto and PowerBall, sports vouchers, flight and bus tickets, WebTickets, and electricity; several of these are marked as coming soon.

Beyond retail, Boxer highlights its Ubuntu Projects, with activities spanning education, welfare, small business development, health, police service assistance, sport development, and environmental initiatives under Going Green. The website also provides company information, including its history and divisions, as well as investor relations, news, and career opportunities. Customers can contact the care team by phone or email, check operating hours, and sign up for the newsletter. Boxer also offers a mobile app, connecting its retail, customer-service, and community-focused information in one place.