Badan Regulator PAM DKI is a small and effective team focused on providing efficient water supply services in Jakarta, Indonesia. With the aim of ensuring the smooth and uninterrupted supply of piped drinking water, they collaborate with local military command, Kodam Jaya, to secure their assets. In addition to their role in water supply regulation, Badan Regulator also facilitates discussions and agreements between PAM Jaya, a public water utility company, and Palyja, an operator, to resolve any operational difficulties or shortfalls that may arise.

They actively engage with stakeholders through regular coordination meetings and ensure a smooth transition of partnerships when necessary. Through their dedicated efforts, the regulator strives to achieve their goal of providing clean and reliable water services to the residents of Jakarta. Their commitment to improving technical performance, service standards, and customer satisfaction is evident in their continuous monitoring and evaluation of the private operator's performance.

Overall, Badan Regulator PAM DKI plays a vital role in overseeing and regulating the water supply sector in Jakarta, working towards fulfilling the fundamental right of clean and accessible water for the city's residents