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B.T. Coordination Services is a local partner supporting people to navigate the National Disability Insurance Scheme (NDIS) and work toward the lives they want. The organisation provides support coordination through a personal, person-centred approach, taking time to understand each person’s needs and goals and building relationships based on trust and communication. Its knowledge of the local disability support sector and connections with local providers help it link participants with services suited to their circumstances.

B.T. Coordination Services assists both self-managed and plan-managed participants. Its support can include understanding and completing NDIS paperwork, identifying and engaging suitable support workers, finding and arranging appropriate equipment, and organising respite. The team also helps participants make informed use of their NDIS funding and connect with local or national service providers who can support their goals. With a focus on practical guidance and tailored assistance, B.T. Coordination Services aims to help people meet their needs and achieve the best possible outcomes through their NDIS plans.