【公式】サイエンスアーツ

Buddycom, developed by Science Arts, is a live communication platform designed to connect deskless workers and help teams coordinate in real time. Using smartphones, employees can share updates from the field through group or one-to-one voice calls, chat, and live video streaming. The platform also offers speech transcription and translation, helping teams review conversations and communicate across language barriers. Location features display workers on a map and support calls based on their position, while saved communication histories make it easier to confirm information later and reduce misunderstandings or repeat work.

Buddycom includes administrative tools for managing users, app settings, and feature access, as well as security measures such as two-factor authentication, encryption, SAML authentication, and IP restrictions. Optional services include a QR-code staff call bell, safety support for responding to customer harassment, and an API for connecting external systems. The company also provides compatible peripherals, implementation and operational support, and several subscription plans. Buddycom serves organizations across sectors including public services, transport, manufacturing, healthcare, retail, construction, and hospitality.