Its visual drag-and-drop editor makes it possible to build designs without HTML or graphic design skills, while developers can also use their own HTML code. The platform offers multiple template options for different industries and supports customization across up to nine content elements. Templates are designed to display across different devices and email clients and are compatible with popular email marketing platforms.

Users can create and store unlimited designs, test email templates, and export them as HTML. eBuilder offers a 15-day free option, as well as paid plans for 30 or 360 days, with customer support included. Beyond its template builder, the site provides bulk email verification and email marketing system installation services. It also publishes marketing resources and guides covering tools such as Mailchimp, MailWizz, Interspire, Sendy, Postal, and MailEnable, along with instructions for designing email templates.