BullionVault is an online precious-metals investment service that enables individuals and businesses to buy, sell and store physical gold, silver, platinum and palladium. It provides access to live prices and the professional London bullion market, with customers able to trade directly with other users and set their own prices. Purchases are allocated metals, legally owned by the customer and held in professional vaults outside the banking system. Storage locations include Zurich, London, Toronto, Singapore and New York, and customers can choose where their holdings are kept.

The platform supports trading in several currencies and is available 24 hours a day, seven days a week. BullionVault charges commissions of up to 0.5% for buying and selling, with lower rates for larger transactions; storage fees include insurance. Customers can sell at any time, with proceeds generally transferred to their bank account the next business day, or arrange to withdraw bars. The service also offers account management, daily independent audits of bar holdings, market charts, price alerts and educational guides.