BullionVault is an online platform that gives individuals access to professional markets for physical precious metals. Customers can buy and sell gold, silver, platinum and palladium at live market prices, with orders starting from one gram. The company says its users hold billions of dollars in metal and that more than 130,000 people across over 175 countries use its service.

Purchased metals are fully allocated to customers and stored in professional vaults in locations including London, Zurich, New York, Toronto and Singapore. Customers choose a storage location, and storage fees include insurance. BullionVault publishes daily audits of stored metal and vault bar lists. Users can trade directly with one another through its exchange, set their own prices and manage holdings online throughout the year. The platform supports trading in euros, pounds, Japanese yen and US dollars.

Customers can sell their holdings and request withdrawals to a linked bank account; withdrawals are usually processed by the next business day. BullionVault also offers the option to withdraw metal from a vault.