C3 is a Peruvian company with 11 years of experience in developing software for customer service. They offer a comprehensive platform that allows businesses to centralize their customer communication channels in one place. With C3, you can unify WhatsApp chats, phone calls, and corporate emails, enabling you to monitor and analyze conversations between your agents and customers.

C3 provides various solutions to enhance customer interaction. You can link WhatsApp chats, phone calls, and emails on a single platform, ensuring timely decision-making and real-time control over your business conversations. The platform also offers secure recording of all interactions between your employees and clients, allowing you to gather essential information for generating reports whenever needed.

Each section of C3's flexible tool is personalized to accommodate your workflow. You can even create a chatbot for frequently asked questions on WhatsApp to provide uninterrupted service. C3's platform streamlines customer communication by allowing all channels to be managed in one place.

You can respond to WhatsApp chats from a single number, answer phone calls from an intuitive platform, and handle emails efficiently with their Business Email tool. Additionally, you can monitor your team's online activities, measure their productivity, and download personalized reports to make informed decisions in real-time. C3 takes pride in its local support, offering assistance 24/7.

They are also capable of integration with any CRM, ERP, or proprietary system, whether cloud-based or local. Their services include local and monthly billing, ensuring easy setup and handling of phone numbers, chat packages, and more. C3 has already helped numerous companies optimize their customer service.

Users have reported significant improvements in contactability, response times, and management efficiency. The platform's integration with ERP systems and its real-time monitoring capabilities have proven invaluable to businesses. C3's application has allowed for a more comfortable and rapid experience, streamlining the collection of data and providing quicker responses to user queries.

If you're ready to take your customer service to the next level, C3 is your go-to solution. Contact them today to find out more about their services and how they can transform your business