Callosell is an AI voice agent platform that helps businesses manage customer conversations by phone. Its agents can answer inbound calls, conduct outbound campaigns, respond to questions, qualify callers, and resolve requests in natural-sounding, real-time conversations. The platform supports multiple languages, including English and Arabic, and can handle concurrent calls to support busy periods, after-hours coverage, and outreach without requiring businesses to expand their teams.

Callosell offers solutions for sales, customer support, and outbound calling. Sales use cases include screening leads, following up with prospects, and handling meeting requests. Customer support agents can answer calls, address order and account questions, and escalate issues in a structured way. Outbound capabilities include follow-up campaigns, appointment reminders, and customer win-back efforts.

Businesses can review call recordings and use real-time dashboards to track call volumes, durations, and outcomes. Plans include Starter and Enterprise options, with usage credits, campaign features, and country-specific calling and phone number rates. Enterprise also includes SSO and SCIM provisioning.