Its configurator lets users select a preferred brand, body style and energy type, including petrol, diesel, electric and hybrid options, then browse available models and versions. Shoppers can compare vehicles with similar features to assess differences in price and specifications, and request quotes free of charge and without obligation.

The platform features offers across a wide range of automotive brands, from established manufacturers such as Renault, Toyota, Volkswagen and Mercedes-Benz to newer electric and hybrid options. It also covers mobility solutions, commercial vehicles and used cars. Customers can request information, arrange a test drive and receive guidance from the customer service team, which can identify an official nearby dealership. Financial services are provided by selected institutions authorised by the Banque de France. carAffinity reports that more than 400,000 users have used its service and states that its information security management system is certified to ISO 27001.