CareOne

Care.One is a digital software platform by CareNext GmbH that helps care and social-service providers manage new client admissions and prospective clients. Used at more than 200 nonprofit and private locations across Germany, the service is designed to reduce administrative work, improve oversight, and free staff to focus more on people.

The platform digitizes incoming enquiries and gathers relevant information and documents through customizable processes. Its workflow and task-management tools help teams track cases, while automated reminders keep enquiries from being overlooked. AI-supported document generation can create individualized SIS reports, care plans, and risk assessments from client information for staff to review and adapt. Other features include an automatically updated waiting list, statistical dashboards, and reporting on admission processes.

Care.One also transfers client data and generated documents into established care documentation systems, including Connext Vivendi, MEDIFOX DAN, and CGM. The company highlights GDPR-compliant processing, servers in Frankfurt, and implementation that can be completed within days, depending on requirements. CareNext provides demonstrations, onboarding, customer support, and strategic guidance to care organizations.