CareLink

CareLink is AI-native specialty pharmacy software developed by Asepha US Inc. and built by pharmacists for pharmacists. Designed as an end-to-end operating platform, it brings pharmacy workflows and tools together so teams can reduce manual administration and focus more on clinical work and patient care.

Its features include dispensing integrations, automated intake and data entry, benefits investigation, prior authorization, and call and SMS automation. Pharmacy teams can also use questionnaire and workflow builders, reporting and analytics, shipment and delivery management, compliance tools, provider and patient portals, compounding support, booking and clinical services, and 340B management. CareLink’s AI handles routine tasks but can route clinical questions to pharmacists, with actions logged for review and auditing; staff can also complete tasks manually.

The company offers implementation support, workflow customization, migration assistance, and integrations with existing tools, enabling a staged transition. CareLink states that it supports role-based access, exportable audit logs, and privacy safeguards, and reports SOC 2 Type 2 certification, HIPAA and GDPR compliance, and URAC AI accreditation