Care Opinion Australia is an independent site that provides a platform for individuals to share their experiences with Australian health and care services. This includes services related to health, aged care, and community care. By sharing personal stories, users can make a difference by bringing attention to both positive and negative experiences within the care system.

Originally known as Patient Opinion Australia, Care Opinion Australia was launched in 2012 and continues to impact healthcare services across the country. Users have the opportunity to not only share their own stories, but also to read about the experiences of others, see how services respond, and witness improvements that may result from feedback. Care homes, service providers, and agencies can also benefit from Care Opinion by learning from feedback, showcasing their responses, and integrating consumer voices into staff training and improvement initiatives.

Care Opinion operates as a not-for-profit charitable organization and ensures that user stories are safe, confidential, and independent of services and authorities. By using Care Opinion, individuals have a public platform to share their experiences and contribute to better care services