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CareSync Support Solutions is an easy-to-use care management platform that cuts paperwork and boosts efficiency. Scheduling, invoicing, and care coordination for providers.
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CareSync Support Solutions provides an operations platform and virtual assistant team for Australian NDIS providers. Combining purpose-built software with hands-on back-office support, the brand helps providers reduce administrative work and focus more on participants. Its services cover daily operations, compliance, finance, systems and marketing, with support tailored to how NDIS organisations manage participants, staff and funding.
The platform brings together scheduling and rostering, participant records, staff onboarding, timesheets, shift notes, incident reporting and compliance tracking. It also supports funding and plan-expiry monitoring, audit-ready digital records, NDIS invoicing and claims, quotations, payroll support, bookkeeping and reconciliations. Additional tools include dashboards, reports, workflow automation, forms and internal apps. CareSync also offers inbox and phone coordination, onboarding assistance, social media management, content, campaigns and lead generation.
The company works with systems including ShiftCare, Zanda Health, Splose, Brevity Care, Physitrack and Xero, and says it can adapt to other workflows. Its combination of technology and managed operational assistance is designed to help providers organise their processes, address bottlenecks and improve efficiency.
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Health
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