CBCS

CBCS, also known as Cottingham & Butler Claims Services, is an independent third-party claims administrator with more than 40 years of experience handling property and casualty claims. The company serves large-deductible and self-insured organizations, program managers, and captive clients, offering national workers’ compensation and liability claims capabilities.

CBCS manages the claims process with a focus on client-specific solutions, quality service, and measurable results. Its services include claims handling, loss control, nurse case management, and captive solutions. The company also provides technology and reporting tools that help clients collect, track, and manage claims data to support informed business decisions. Additional resources include forms, videos, provider lookup tools, and access to workers’ compensation networks.

CBCS describes its approach as transparent and partnership-driven, emphasizing timely service and avoiding hidden fees. Its stated goal is to provide a better claims experience while supporting clients throughout the claims management process. The company reports a 99% client retention rate over the past 10 years and highlights close working relationships between clients and adjusters.