Coffee Cup provides managed UK hosting and technology services for businesses, with infrastructure in UK data centres and support from UK-based staff. Its services include web hosting for business websites and WordPress, managed virtual and dedicated servers, hosted VoIP phone systems, and production hosting for applications built with Laravel, Node, Python or .NET. The company also supplies and manages Microsoft 365 licences, reviewing them annually to help customers avoid paying for unused seats. For applications created with AI coding tools, Coffee Cup offers security reviews, remediation and hosting, addressing risks such as exposed credentials, weak access controls and vulnerable dependencies.

Its managed services cover patching, software updates, backups, monitoring, firewalling and TLS certificates. Coffee Cup monitors systems around the clock and says customers can call engineers directly for support. For businesses moving from another provider, its onboarding process includes auditing the existing environment, building and testing a replacement, running systems in parallel and completing the cutover out of hours.