Custom Concept is an agency established in April 2010 by experienced professionals in the field of research, evaluation, and consulting. As a small female company, Custom Concept works with a large number of carefully selected external associates, forming a highly developed network of 120 interviewers covering the entirety of Bosnia and Herzegovina. They offer a wide range of services to their clients, including assistance in research design, selecting research methods, defining target groups, developing research instruments, and sample design.

Custom Concept also provides data analysis, reporting, and consultancy services, conducting both qualitative and quantitative analyses. They have state-of-the-art equipment, including a modern telephone interviewing center and the latest software for data collection, processing, and analysis. Quality control is of utmost importance to Custom Concept, ensuring the reliability and generalization of the research results.

Throughout their existence, their collaboration with national and international clients from the public, NGO, and private sectors has exemplified their expertise and ability to deliver high-quality work. Contact Custom Concept for socially responsible and beneficial research in collaboration with like-minded clients