Cekat.AI

Cekat.AI is an AI agent and customer engagement platform that helps businesses manage customer service, sales, marketing, and order operations in one place. Trusted by more than 3,000 businesses across Asia, the company serves organizations ranging from small teams to growing brands, with tools designed for Indonesian businesses and industry-specific workflows.

Its platform brings conversations from WhatsApp, Instagram, TikTok, Telegram, email, and other channels into a shared inbox. AI agents can answer questions around the clock, qualify leads, follow up with prospects, and hand conversations to staff when needed. Businesses can train agents using their own information, build chat flows without coding, and connect AI to APIs and other systems.

Cekat.AI also offers CRM and lead-management tools that organize customer histories and track sales pipelines, alongside marketing broadcasts, campaign attribution, and performance analytics. Order automation can handle tasks such as shipping-cost calculations and payment links directly through chat. The company provides multiple subscription tiers, custom options, integrations, and a mobile app, and is an official Meta Business Partner.