Charge Automation is a leading brand in the field of guest experience software, specifically designed for hotels and vacation rentals. With a comprehensive suite of products, Charge Automation streamlines and automates various aspects of the guest experience, including online check-in, payment automation, upselling, cross-selling, and security deposit collection. Hotels and vacation rentals can rely on Charge Automation's contactless check-in solution to collect important documents, enable e-signatures, and even offer upsells such as upgrades and additional services.

The software also includes the functionality to automatically collect payments, including deposits and cancellation fees. In addition, Charge Automation provides a digital guidebook web app, allowing businesses to create a personalized web portal and guidebook for guests. This enhances the guest experience and offers valuable information about the property and surrounding amenities.

With integration capabilities for over 120 payment gateways, Charge Automation ensures smooth and secure payment processing. The software also includes risk and fraud protection features to avoid chargeback fraud. By utilizing Charge Automation, hotels and vacation rentals can increase their revenue by providing a positive guest experience.

The software eliminates check-in queues, improves guest satisfaction by 75%, and saves 30 minutes per booking with contactless check-in