Charleston Water

Charleston Water System is a public utility serving the Charleston, South Carolina, area. Its mission is to support public health and protect the environment through water and wastewater services. Customers can use the system’s website to pay bills, enroll in AutoPay, open or close an account, request customer service forms, and review rates and fees. The utility also provides information about water service, sewer service, and requirements for new development.

Charleston Water System shares water and wastewater quality reports and updates on maintenance and infrastructure projects. Recent notices have addressed a sewer main break on Daniel Island, a proposed lead service line replacement project, and progress toward reducing sewer overflow events. The system reports that it met or surpassed applicable regulatory requirements for water quality and wastewater standards. It also offers helpful resources, including guidance on calculating a water bill and the option to request a speaker. Charleston Water System serves customers from its Charleston office and provides phone support for questions and service needs.