DoorDash For Merchants

DoorDash for Merchants is the business-facing platform of DoorDash, helping restaurants and local stores reach new customers through delivery, pickup, and direct ordering. It serves a broad range of businesses, including restaurants, grocery, liquor, convenience, flower, pet, and retail stores. Its offerings include DoorDash Marketplace, which helps businesses appear to customers ordering nearby; the Commerce Platform, which supports commission-free orders through a business’s own website and app; and Reservations for managing restaurant bookings and guest relationships.

Merchants can also connect DoorDash with existing point-of-sale and technology systems, while delivery logistics and built-in marketing tools can help extend their reach. DoorDash says businesses can start with a 0% commission option, pay when orders come in, and avoid monthly fees and contracts; available plans may change as a business grows. The onboarding process includes help from a specialist, with menus, photos, and operating hours set up by DoorDash.

Through DashOS, the company brings together delivery, direct ordering, reservations, and loyalty tools to support more connected customer experiences