Ciano is a custom AI engineering company based in Belo Horizonte, Minas Gerais, that partners with businesses to improve how their operations work. Rather than offering a one-size-fits-all product, the company learns how teams, processes, and information fit together, then develops systems tailored to each business’s needs.

Its services include artificial intelligence solutions, custom software, process automation, and integrations between business tools and data sources. Possible applications include customer service that maintains conversation context, tools for managing contacts and sales leads, and workflows that connect documents, inventory, and internal systems. Ciano also helps organize information that is scattered across spreadsheets, documents, and software.

Projects typically progress from understanding the operation and mapping workflows to prototyping, validating solutions with users, delivering the system, and supporting its continued evolution. Feasibility, available data, system access, integrations, and the practical goals of the project are considered along the way. Ciano works collaboratively with client teams to identify challenges and build technology suited to their operations.