Citizenserve

Citizenserve provides cloud-based community development software for local governments, bringing permitting, inspections, code enforcement, planning and zoning, and licensing into one integrated platform. Its tools help government teams manage applications and cases while making services easier to access for residents, contractors, and businesses.

The platform supports online submissions, electronic plan review, automated workflows, mobile inspections, agenda management, public notices, parcel tracking, payments, renewals, and end-to-end status tracking. Its self-service online portal lets users submit applications, upload documents, pay fees, and follow progress. Additional solutions include rental registration, contractor registration, health inspections, and fire permits. Citizenserve also offers AI tools, system integrations, and ADA compliance features.

Designed to match local workflows without custom coding, the software connects with GIS and financial systems and provides digital records and field access. The company highlights secure cloud hosting, 99.999% uptime, implementation assistance, and responsive customer support. Communities use Citizenserve to reduce paperwork, improve operational efficiency, and make permitting and related services more convenient and transparent.