The City of Lancaster, Pennsylvania, is the municipal government serving Lancaster City and its residents, businesses, and visitors. It provides essential public services and information, while supporting community participation, local development, and the city’s long-term wellbeing. Residents can access water and sewer services, pay utility and real estate tax bills, find trash and recycling schedules, and get information about parking, street cleaning, snow removal, permits, and property maintenance. The city also offers business registration, vendor and peddler permits, and information on investment incentives and redevelopment opportunities.

Through its departments and public programs, Lancaster supports public safety, parks, sustainability, housing, planning, and infrastructure. Residents can report non-emergency problems such as potholes or broken streetlights through Fix It! Lancaster, and contribute feedback on city initiatives through Engage Lancaster. Other resources include public records, open data, construction updates, community grants, and guidance on water service lines. The city shares news, public meetings, events, and mayoral town halls to keep the community informed and involved.