@CityPowerJhb

City Power is an electricity-focused organisation that provides customer services, energy information, and practical tools through its website and customer portal. Its resources help customers manage their electricity accounts and understand available services, including supply invoice uploads, meter-reading schedules, tariff information, prepaid vending, and energy-saving tips. Customers can also access energy management resources, surveys, a domestic bill simulator, and information about customer geyser control.

For service needs, the site offers fault logging, claim forms, and guidance on applying for a service connection. It also publishes tenders, supplier registration information, reports, and notices, alongside details about careers and community partnership programmes. Customers can find frequently asked questions, documents, disclaimers, and contact details online. The site lists City Power’s call centre at 011 490 7484 and an escalation toll-free number at 0800 003 156. At the time reflected in the supplied information, it also reports that no load shedding is currently in effect.