Clarity Performance Solutions

Clarity Performance Solutions, an MDI NetworX company, helps health plans, healthcare payers, and third-party administrators address operational challenges and improve the experience of members and providers. Its services span healthcare claims, contact center operations, and member engagement, with solutions tailored to payer needs.

The company provides business process outsourcing for medical claims administration, supporting payers and TPAs with claims management services. Its contact center teams can extend a client’s operations by assisting members and providers with benefits and eligibility questions, claim status inquiries, and related needs. For member engagement, Clarity combines predictive analytics with outreach strategies intended to improve the patient experience.

Clarity also shares resources for organizations evaluating and managing BPO partnerships, including case studies, guidance on data security, analytics partner selection, and practical checklists. Its published examples highlight work with a regional payer to reduce contact center turnover. Across its services and resources, the company focuses on helping clients strengthen operations and build sustainable, shared success.