CocoonHub is a digital platform presenting itself as a gateway to metaverse, Web3, and related ecosystem services. Its Bargain Bay Business Center is described as available to holders of specified cards, including Black, Titanium, Gold Elite, Green, Blue, Red, Platinum, Travel, and Merchant Travel Cards. The site offers account access, card-based transfer allocations, and access to its broader ecosystem, alongside conversion protocols for trust accounts and a Cayman Islands exchange.

CocoonHub also lists events and learning opportunities, including workshops, education programs, summits, and conferences. Its Singularity Academy features elite facilitator licensing, while support services include assistance with certifications, Web3 card deliveries, and other requests. Additional offerings include AR passport issuances, cultural merchandise, and access to digital assets and metaverses. The platform provides forms for UBI-related applications and claims, as well as a channel for reporting scams using the names BOH or OMA. CocoonHub states that UBI allocations are not for sale and are intended only for utility within its designated ecosystems.