Česká obchodní inspekce (COI) is a regulatory authority that oversees and controls legal entities and individuals selling or supplying products and goods on the domestic market. They also regulate those providing services or engaging in similar activities, offering consumer credit, or operating marketplaces. COI ensures that these entities comply with specific legal regulations and do not engage in any deceptive or unfair practices.

COI offers a wide range of services and resources to both consumers and businesses. For consumers, they provide a consumer guide with information on their rights and tips for safe online shopping. They also operate a helpline for consumer advice and inquiries.

For businesses, COI provides guidance on product placement in the market and information on legal requirements. They offer support and recommendations on advertising, sales promotions, and customer complaints. Businesses can also access information on open data and compliance with regulations.

Whether you are a consumer or a business, COI is committed to protecting your rights and ensuring fair trading practices in the Czech Republic.