Competella, an Enghouse Company, is a leading brand that specializes in improving communication between businesses and their clients. They offer the Competella Communication Suite for Teams, a cloud-based platform that is built on Microsoft Teams. The Competella Communication Suite includes solutions for Contact Centers and Attendants, as well as complementary Office User add-ons.

Their goal is to optimize communication by providing a modular multi-media channeling solution. This allows businesses to migrate from their legacy PBX or Skype for Business at their own pace to Microsoft Teams and the Competella Communication Suite. With the Competella Communication Suite, Teams is transformed into a powerful call-handling platform.

Contact center agents and switchboard attendants have all-in-one access to a rich set of tools, including directory search, presence, calendar, email, and IM. The suite also offers fully integrated queuing and media control. Designed to be customizable to meet each company's unique needs, the Competella Communication Suite drives customer satisfaction and loyalty by enabling efficient and effective communication.

It is available as both a cloud-based platform and an on-premises solution. Competella also offers additional solutions such as the Competella Attendant Console, Contact Center Enterprise, Contact Center Workgroup, and Office User add-ons. These solutions provide features like smooth call transfers, customer self-service, and control over Teams calls.

Certified by Microsoft to integrate with Microsoft Teams, Competella is a trusted brand with over 700 global customers. They serve businesses in various industries, both in the public and private sector, ranging from small-scale to large-scale enterprises. If you're interested in learning more about Competella and their solutions, simply provide a few details and they will be in touch with you shortly.

Trust Competella to streamline and enhance your business communication