Comusa

COMUSA, the municipal utility serving Novo Hamburgo, RS, is dedicated to delivering essential water supply and sewage services to its community. This public autarky focuses on ensuring the highest quality of water and effective wastewater treatment, promoting public health and environmental sustainability.

COMUSA offers a comprehensive range of services, including a digital platform for managing water bills, authorizations, and legal consultations. Customers can access their account online, pay bills electronically, and receive invoices via email. The company's customer service features a specialized call center available daily, providing assistance with inquiries about bills, reporting leaks, and other service-related issues.

Additionally, COMUSA is committed to transparency, providing detailed information about the tariff system and public contracts. Engaging with the community, the utility maintains updated communication through social media and its digital agency, aiming to enhance its service delivery and maintain a high standard of operational excellence.