It brings ticket sales, customer and supplier debts, income and expenses, and profit reporting together in a dedicated ledger for each agency. Staff can paste booking or GDS details to extract passenger, itinerary, and flight information, or upload transfer receipts for automatic reading of payment amounts and transaction details. The platform also supports Excel imports, booking-hold reminders, debt reconciliation, ticket changes and refunds, and tracking of Bông Sen Vàng membership cards and gift cards.

Agencies can register Lotusmiles memberships and look up card status, miles, and expiry information. Reports can be filtered and exported to Excel, while staff permissions and account safeguards help protect agency records. The service runs in a browser on computers and phones, requires no installation, and gives each agency its own subdomain and separate data.

New users can try it free for seven days. congno. com also offers airline ticket services, including business-class award tickets, Vietnam Airlines upgrades and reservations, and Bông Sen Vàng point purchases