Congo Shop is an online marketplace serving customers in the Democratic Republic of the Congo, with delivery throughout Kinshasa. The platform brings together products from a range of partner and official shops, and states that items sold are new and guaranteed. Customers can browse broad categories including smartphones and computers, televisions and audio equipment, fashion, home furnishings, appliances, groceries, beauty and personal care, sports, construction materials, and baby and children’s products.

Its listings include phones and Apple devices, laptops, gaming consoles, football shirts, perfumes, mattresses, gas kits, generators, water tanks, clothing, and household goods. Prices and product details are displayed online, with some items offered at promotional prices. To order, shoppers select a product and contact the team through WhatsApp; after confirmation, the order is prepared and dispatched for delivery or collection. The site promotes next-day receipt in Kinshasa and customer support through WhatsApp, and invites sellers to join the marketplace.