Consig provides governed communication orchestration and voice AI for healthcare platforms, service providers, and health plans. Its platform helps organizations reach patients by managing the complex work behind outbound calls, including dialing patterns, caller reputation, caller ID, identity authentication, compliance, and handoff to staff or AI agents. Designed to support patient outreach, Consig enables healthcare teams to build call flows that combine scripted steps with AI responses to open-ended questions.

Patient identity can be established using biometrics and passkeys, with a Zero Knowledge Network® identity layer intended to keep sensitive data out of conversations. The platform also integrates with major call center and unified communications systems, allowing calls and associated data to transfer smoothly or be scheduled for later. Consig’s services are aimed at improving the patient calling experience and supporting workflows such as care gap outreach, patient intake, and post-discharge follow-up.

The company also offers API and integration options, works with partners to incorporate voice AI into broader patient engagement solutions, and shares industry insights and guidance on healthcare communication