ConverHero is an AI-powered eCommerce assistant designed to help online stores increase sales and improve customer support using their existing website traffic. Its tools combine a conversational chat assistant, a semantic product search engine, or both, and integrate with an online store through a plugin without requiring programming. After setup, the assistant learns from the store’s information to answer shoppers’ questions and recommend relevant products.

ConverHero can understand natural-language queries, synonyms, spelling errors, and product images, then rank and display suitable items within the conversation. Customers can view product selections and buy directly from the chat, including with a single click, and can also speak their questions using voice input. The assistant can provide information such as order status, store hours, and return policies. For merchants, ConverHero offers metrics to track sales performance and notifications about customer searches that may reveal unmet product demand. The company also provides installation support and offers a free trial and product demonstrations.