Conversational LLC provides live virtual receptionist and call answering services designed to help businesses deliver professional customer service and manage calls efficiently. Its trained receptionists answer calls using customized greetings and follow instructions tailored to each business, department, or call type. They can take messages, respond to common questions, screen calls, and schedule, reschedule, or cancel appointments. Appointment updates and call details can be sent to clients and displayed in their calendars.

Businesses can arrange call routing to suit their needs and switch coverage on or off for selected periods, such as busy times or staff vacations. Conversational also offers an auto reception service available 24 hours a day, every day of the year, as well as outbound calling included with its plans. The company serves a range of industries, including medical, dental, legal, real estate, finance, contracting, e-commerce, technology, and salons. It says its receptionists receive industry-focused training and work with various software programs and applications. Conversational offers pricing plans, a 30-day free trial, and responsive support for clients.