Converse Call Center Tunis is an offshore call center with a track record of excellence. Established in 2006, our facility in Tunis boasts 80 positions equipped for both inbound and outbound calls. We proudly serve reputable French and European research institutes, offering top-notch telephone surveys and expertise in CATI/CAWI programming, data collection, and file qualification.

Our reception department ensures round-the-clock production, 24/7, using tailor-made and reliable technical solutions. We utilize multiple channels, including telephone, live chat, email, and SMS, in various languages such as English, French, Italian, Spanish, and German. Adapting to the evolving customer relationship landscape, we have implemented redundant and lightweight solutions, allowing us to meet deadlines and ensure continuity, even during the COVID-19 pandemic.

Our secured VPN-based infrastructure guarantees the safety of our systems and data, while our integrated communication channels, such as email, web-chat, and SMS, streamline campaign management. Located in Tunisia, our call center benefits from a skilled and multilingual workforce, favorable labor legislation, state-of-the-art telecom infrastructure, and cost advantages compared to developed countries. Join Converse Call Center Tunis for efficient and effective call center services, tailored to your needs