Convertix is a sales attribution and customer communication platform for businesses that sell through WhatsApp and Telegram. It uses AI to identify purchases made in chat, read payment receipts for details such as amount, bank, and date, and send the actual purchase value back to the originating advertising campaign. By connecting conversions with the ads that generated conversations, Convertix helps campaigns on Meta and TikTok optimize for buyers rather than message volume.

The service supports WhatsApp through Meta’s official Cloud API or a QR-connected WhatsApp account, as well as Telegram. Its shared inbox brings multiple lines together, with tools to assign conversations and manage team roles. Convertix also offers contact storage and export, live analytics, AI-assisted landing pages, and integrations including Kommo, TikTok, and its own API.

Customers pay in prepaid credits rather than a monthly subscription: each credit keeps one line active for 24 hours, and credits can be moved between lines. Convertix is designed to help chat-based businesses track real sales and manage customer conversations in one place.