Convo Commerce is a UK-focused ecommerce automation brand run by experienced ecommerce operators. It helps Shopify brands turn customer conversations and online engagement into connected sales and retention journeys. Rather than treating chatbots, email or messaging as isolated tools, the business maps high-value points in the customer journey and connects platforms including Shopify, Klaviyo, ManyChat, WhatsApp, SMS and social direct messages.

Its services include conversational lead generation, zero-party data capture, abandoned basket and checkout recovery, browse recovery, back-in-stock alerts, VIP product launches, and activation of customer preferences in Klaviyo and CRM systems. These automations help brands collect information customers choose to share, such as product interests and preferences, and use it to shape relevant follow-up. Convo Commerce also offers ongoing optimisation, with an emphasis on practical implementation, data hygiene and measurable outcomes. Its work is designed to help ecommerce businesses capture more owned leads, improve recovery and enrich customer profiles, while connecting social, website and mobile messaging activity.