CoolCare

CoolCare is a UK provider of care home management software, designed to make day-to-day operations easier, more efficient and more profitable. Its system supports care home groups and individual teams, including executives, finance and HR staff, occupancy managers, home managers and care staff. The software brings key administrative processes together across multiple homes, with digital records and accessible reporting.

CoolCare’s features cover occupancy and enquiry management, workforce management, rostering, time and attendance, timesheets, staff portals, recruitment and agency management, resident finance, invoicing, ledgers and business reporting. Biometric clocking and connected reception tools are also available, alongside security and storage features. The platform aims to reduce paperwork, simplify payroll and billing, improve visibility of staffing and enquiry pipelines, and help operators manage occupancy and costs.

CoolCare promotes an intuitive system and provides installation, training, customer support, integrations and case studies. The company invites care home operators to arrange a free demonstration. Customer accounts describe responsive support and report time savings from more streamlined administration, although results will vary by organisation.