Cosmopolitan Medical

Cosmopolitan Medical Communications (CosmoMed) provides customized medical answering and call center services for healthcare organizations across the United States. Founded in 1976, the company operates from Glendale, Arizona, and uses locally based, professionally trained staff, including bilingual agents. Its team works around the clock, every day of the year, to support medical practices and other healthcare providers with patient and physician calls, on-call schedule management, and services designed to extend clients’ office teams.

Services include HIPAA-compliant messaging, virtual reception, after-hours answering, medical appointment scheduling, appointment reminders, confidential lab result access, class and event registration, and post-discharge support. CosmoMed also offers CosmoMinder, an appointment reminder service that the company says can reduce patient no-shows, and secure messaging through TigerConnect integrated with Startel software. Its services support physicians, hospitals, health plans, community health centers, hospice and home health providers, and medical transportation organizations.

The company emphasizes secure communications, reliability, and tailored solutions. Cosmopolitan has received the ATSI Award of Excellence, which recognizes customer service quality in the answering service industry.