Truespeed

Truespeed is a broadband provider offering ultrafast full-fibre internet to homes and businesses in the areas its network serves. Its residential packages provide symmetrical upload and download speeds of 150, 300, 600 or 900 Mbps, with prices and contract lengths varying by offer. The company promotes fixed prices throughout the contract, so customers’ monthly charges will not rise during that period. Its stated benefits also include a one-touch switching service, which handles the move from a current provider, and a 30-day money-back guarantee.

Customers can check whether their property is connected or eligible, explore packages and arrange installation. Where local work is needed, Truespeed says some customers may be able to pre-order without payment until they are connected. If a property cannot yet be served, visitors can register their interest for updates. The company also offers business broadband, Wi-Fi and phone services, alongside guidance on switching and installation. Truespeed provides network status information and customer support, and shares information about its network, community activities, careers, company updates and broadband advice.